Training – CRM

Customer Relationship Management (CRM)


Customer Relationship Management is an important component that plays a vital role in helping organizations improve business relationships with customers, while driving sales growth.  This interactive course is designed to give you a solid understanding of CRM, implementing CRM software – Zoho CRM and a practical application of CRM in building a strong customer relation. At the end of this course, participants will become certified in CRM.

Learning Objectives

  • Develop an understanding of the terms and benefits of CRM
  • Analyze the different components of a CRM plan
  • Comfigure and implement customer relationship strategies using Zoho CRM software
  • Build long-lasting customer relationship through industry best practices


Two (2) Days


N25, 000.00


Lagos | Abuja | Port Harcourt

Target Audience

Sales & Marketing, Client Relationship Officers, Team Leads, Related & Experienced Professionals, SME(s), Young Graduates, Entrepreneurs, Business Executives, Consultants, Project Teams, Technical & Non-Technical Professionals.

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